San Diego Blood Bank
  • 26-Dec-2017 to 24-Feb-2018 (PST)
  • Mobile Operations
  • San Diego, CA, USA
  • Hourly
  • Full Time

Job Summary:

Ensures the safety, potency and purity of all products collected, by making certain that all work completed is in full compliance with departmental and organizational policies. In accordance with organizations Standards of Excellence, WE CARE, NCW Career Ladder and under the direction of Manager / Charge Nurse / Team Leader, performs assigned duties at NCW sites to meet the high standards of the organization. The DT assists with the rescheduling and retention of donors, through outstanding customer service and care. The DT will ensure the confidentiality of all work related information concerning a donor, patient, research participant, the organization, other employees and volunteers. Within this job category, DT's may also receive Class B licensure training.


Essential Duties:

  • Consistently ensures all quality and safety standards are met.
  • Actively discusses with management any ideas which may promote the development and well-being of the organization.
  • Under the supervision of the Registered Nurse, is responsible for:
  • Donor safety and the safety, potency and purity of all products collected.
  • Adverse reactions / complications, for those procedures in which trained and assisting with the management and documentation of such events, as directed and within sphere of competence.
  • Updating the Registered Nurse / Team Leader / Manager as necessary and following SOP. Activating the EMS system as appropriate / directed.
  • Maintains open communication channels and communicates effectively and professionally. Checks company email at least once per day when on duty.
  • Complies with SOP and performs all assigned activities and maintains competency for areas in which they are trained. 
  • Reviews and completes Safety, cGMP, competency requirements, assignments, SOPs, memos, and other assigned tasks in a timely manner.
  • Maintains an awareness of legal implications of all work being performed in NCW.
  • Performs all duties in a professional manner, always projecting a positive role model image.
  • Supports and complies with organizational affirmative action policy.
  • Follows the Daily Collection Plan, converts to automated collections as required and works towards goal by optimizing collections and actively rescheduling donors.
  • Actively supports organizational strategic goals and donor, marketing and staff recognition and retention programs.
  • Maintains professional growth and development; increases job knowledge through continuing education via in-service meetings, NCW Education Days, etc. and reviews current literature to further strengthen working knowledge and a solid industry background and to keep abreast of latest trends in the field.


Donor Technician Career Ladder


Trained or in Training: (Basic Whole Blood)

  • Registration
  • Screening
  • Labeling / Aiding
  • Phlebotomy


In addition to Level 1 skills, must also be trained in 2 of the following:

  • Operator 3 in any Apheresis Technology
  • Equipment QC/Supplies Team
  • Room set up vehicle driver (Not applicable for current class B drivers)
  • Trainer in 1-2 areas (Trainer Level 1)


In addition to Level 2 skills, must also be trained in 2 of the following:

  • Operator 5 in any Apheresis Technology
  • SPS Office Trained
  • Equipment QC/Supplies Team
  • Room set up vehicle driver (Not applicable for current class B drivers)
  • Trainer in 3-5 areas (Trainer Level 2)


In addition to Level 3 skills, must also be trained to:

  • Train in all areas within scope  (Trainer Level 3)


  • May need to drive company vehicles, for which they are licensed, as directed.
  • Loads, unloads and sets up equipment, signage, banners and supplies and ensures all required items are on hand. 
  • Perform other related duties as assigned or requested. 

Class B Drivers:

    • Functional reporting to the Hospital Services Department for Class B licensure management / criteria issues.
    • Adheres to Class B Driver regulations and maintains a clean driving record.
    • Properly transport and secure all hazardous waste, blood units, test tubes, and temperature controlled supplies before, during and after the blood drive
    • Perform daily vehicle preventative maintenance inspections.
    • Use correct judgment for when a vehicle can and cannot be safely driven.
    • Accurately completes applicable paper work and check lists.
    • Park and setup at designated sites in a safe and level location.
    • Ensures signage and banners are set up appropriately.
    • Perform other related duties as assigned or requested.


Working Environment:

  • Subject to varying and unpredictable days and hours, including some weekends.
  • Subject to assignment to a variety of sites (Fixed Sites, Mobile Busses, room setups, indoor/outdoor, etc.) with various temperatures and lighting conditions.
  • Subject to driving suitable, well-maintained vehicles on surface streets and highways in various traffic and weather conditions.
  • May require traversing stairs, slopes, elevators, escalators in a variety of cargo / loading dock environments.
  • Subject to risk of possible exposure to blood borne pathogens.
  • Subject to assisting in emergency care and handle crisis situations.
  • Contact with donors / patients / research participants and general public under a variety of circumstances.
  • Subject to overnight stay and/or working in locations outside of San Diego County.


Physical Requirements:

  • Light to medium lifting required, up to 45 lbs., seeking assistance and using provided equipment, such as cart, lift gate, etc., when necessary / indicated.
  • Perform body motions such as; keyboard data input, bending, kneeling, crouching, stooping, twisting, stretching, reaching, climbing, lifting, pushing, pulling, grasping and gripping in the ergonomically correct manner.
  • Ability to climb steps on bloodmobiles.
  • Ability to walk, stand or sit for extended periods of time without a significant rest period.
  • Ability to work often in small, cramped or confined spaces.
  • Ability to assist with lifting and moving of donors.
  • Ability to use equipment that requires a high degree of dexterity.
  • Ability to communicate clearly.

Equipment Used:

  • Standard industry and office equipment.
  • Various motor vehicles and accessories (general and specialized).


Knowledge, Skills, Abilities:


  • Education:
  • High School Diploma or General Education Diploma (GED).
  • Medical Assistant or Phlebotomy Certification preferred but not essential.


  • Minimal Experience:
  • N/A 
  • Class B Drivers:  Must have minimum of three years driving experience (Personal or Commercial).


  • Certifications/Licenses:
    • Valid Class "C" CA. Driver's license preferred.
    • Class B Drivers: Valid Class A or B, Commercial Driver License with Airbrake Endorsement.


  • Critical Competencies:
    • Follows oral and written instructions.
    • Maintains accurate information on logs and records.
    • Good interpersonal skills to establish and maintain professional relationships.
    • Concise professional communication, both written and oral.
    • Decision making skills to make sound judgments in a timely manner.
    • Accepts accountability. 
    • Organizational skills time management, prioritization, deadlines, goals.
    • Flexibility and ability to manage change.
    • Ability to positively influence others. 
    • Confidentiality, integrity and discretion.
    • Team oriented ability to work within a diverse team.
    • Performs under pressure and works with stressful situations


Gateway Center is the base location.  This position will regularly be on mobile drives.  


The above statements are intended to describe the general nature and level of work being performed.   This job description is not to be construed as an exhaustive list of all responsibilities duties, and skills required of personnel so classified.


The San Diego Blood Bank is an Equal Opportunity Employer. 


San Diego Blood Bank
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